Privacy Policy — Grove Blend Park

Our commitment to your privacy

Grove Blend Park is committed to handling any personal information you share with us with care and in accordance with applicable data protection law, including the Act on the Protection of Personal Information (APPI) in Japan and, where relevant, the General Data Protection Regulation (GDPR).

This policy describes what data we collect, why we collect it, how long we keep it, and what rights you have in relation to it. We do not sell personal data to third parties and we do not use it for purposes beyond those described here.

What personal data we collect

Contact form submissions

When you use the contact form, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry and to determine whether our services might be relevant to your situation.

Analytics data

If you consent to analytics cookies, we collect aggregated usage data such as pages viewed, session duration, and general navigation patterns. This data does not identify you individually and is used to understand how the site is being used.

Technical data

Standard server logs may record your IP address, browser type, and the time of your visit. This is used for security monitoring and to maintain the technical operation of the website. It is not linked to any personal profile.

Advertising and personalisation data

Only if you grant consent, data relating to your visit may be shared with advertising platforms for remarketing purposes. This is configured through your cookie preferences and can be withdrawn at any time.

Legal basis for processing

Consent — for optional cookies and advertising. You can withdraw consent at any time via the cookie settings page.
Legitimate interest — for responding to enquiries submitted through the contact form, as you have initiated contact with us.
Security and legal obligation — for technical logs maintained for site security purposes.

How we use your data

To respond to messages and enquiries you send us
To improve the content and navigation of this website
To maintain the security and proper functioning of the site
To support advertising campaigns where you have provided consent

We do not use your personal data for automated decision-making or profiling, and we do not sell your data to any third party.

Data sharing

We do not share personal data with third parties except in the following limited circumstances:

Analytics and advertising platforms (Google Analytics, Google Ads) — where you have consented to these cookies
Where required by applicable law or a valid legal request from a competent authority

How long we keep data

Contact enquiry data is retained for a maximum of two years, or until you request deletion — whichever comes first. Analytics data is aggregated and anonymised. Technical log data is typically retained for 90 days before deletion.

Data protection measures

Access to data is restricted to the individuals directly responsible for handling enquiries
Data in transit is encrypted via TLS/HTTPS
In the unlikely event of a data breach, we will notify affected individuals and relevant authorities in accordance with applicable law

Your rights

Right to access

You can request a copy of the personal data we hold about you at any time.

Right to rectification

If data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.

Right to erasure

You may request deletion of your personal data. We will process this request promptly, subject to any legal retention obligations.

Right to data portability

Where applicable, you may request your data in a structured, machine-readable format.

Right to object

You may object to certain types of data processing, including processing based on legitimate interests or for direct marketing purposes.

Right to withdraw consent

Where processing is based on consent, you can withdraw it at any time via our cookie settings. This does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us via the contact page. We will respond within 30 days.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may: Avoid filling out contact forms, account registrations, or any data-submitting features. Disable cookies through your browser settings (see our Cookie Policy for more details). Contact us directly to request the deletion of any previously shared personal data. We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.